New 2033 (Previously L28H31A)

[Ahboy113]

Originally Posted by electronics

I called the house number and spoke to OKT.

I have the WL contact but don't wish to disturb when she could working.

Means OKT fault. As WL not aware. I will be damn angry if I reach before booking time and OKT allow walk in to take her 30mins before booking time.

Especially those bros like me Cheong during lunch hours, we can’t afford to wait.

[electronics]

Originally Posted by Ahboy113

Means OKT fault. As WL not aware. I will be damn angry if I reach before booking time and OKT allow walk in to take her 30mins before booking time.

Especially those bros like me Cheong during lunch hours, we can’t afford to wait.

That's what I feel as well.

Straight away walked out without wanting to speak to him.

[happytree123]

Originally Posted by electronics

Bros here,

What is your take on having to wait over 30 minutes to 50 minutes even though you called in to make a booking?

My experience over the past couple of weeks. Assuming I visited once a week. Same WL in this house.

First time arrived 10 minutes prior to scheduled time, e.g. 5pm. Was informed that the current session will end around 5:30pm. Ok, so that means a 30 minutes wait.

Second time, I arrived 10 minutes prior to the scheduled time. WL was sitting on the sofa. She explained that she did not know I'm coming. As she is available, it is fine.

Most recent experience, I arrived 10 - 12 minutes prior to the scheduled time. Opened the door and saw the same WL signed at the counter, and walked into the room with another bro. She saw me and looked apologetic. I sat down, had a sip of water and decided this is annoying. I started walking towards the door. OKT asked "You don't want to wait?". I ignored and continued walking out.

While I understand that OKT wants to maximize WL time in the room, but come on, 10 minutes prior to scheduled time, still recommend the WL to a walk-in customer so that the one making a booking has to wait 50 minutes?

What's your experience with booking and waiting time?

2033 - I did both walk-in and call booking before. what I saw the SOP is write down on a timetable sheet and wechat the WL.

But that time my booking also got forgotten once. Went down, WL not there and I even pointed out on the timetable sheet my booking (since I saw him writing down on the excact spot). Subsequently, 30 min wait and the WL came out. Says no one inform her. idk who is telling the truth here

But it was a 5 hrs advance booking so Idk whether that contributed to the cock-up.

I once clarified with the WL, she says sometimes abit hard to judge cos there are some no-shows booking before. So if a customer walk-in near your booking timing but says he wanna book WL for 2 or 3 hrs session, then it is a tough call on whether to wait for original booking or just fuck it. especially Since walk-in, it already upfront cash received.

I don't know how the dynamics between the 2033 OKTs and WLs in rejecting walk-ins but cannot deny the profit element is very strong here even if bookings have to be messed up...

[sa101666]

Originally Posted by happytree123

2033 - I did both walk-in and call booking before. what I saw the SOP is write down on a timetable sheet and wechat the WL.

But that time my booking also got forgotten once. Went down, WL not there and I even pointed out on the timetable sheet my booking (since I saw him writing down on the excact spot). Subsequently, 30 min wait and the WL came out. Says no one inform her. idk who is telling the truth here

But it was a 5 hrs advance booking so Idk whether that contributed to the cock-up.

I once clarified with the WL, she says sometimes abit hard to judge cos there are some no-shows booking before. So if a customer walk-in near your booking timing but says he wanna book WL for 2 or 3 hrs session, then it is a tough call on whether to wait for original booking or just fuck it. especially Since walk-in, it already upfront cash received.

I don't know how the dynamics between the 2033 OKTs and WLs in rejecting walk-ins but cannot deny the profit element is very strong here even if bookings have to be messed up...

If they so scared, then don't take booking simple as that. Wanna take booking then put aeroplane is bad business practice.

[5931]

As some mention, there's a lot call in booked the timing but disappear. This is what I saw during my years with them, if someone walk in, ah gwee response is, so & so available, so & so already got booking at what time.

There's time where the gals inform ah lek about the booking but he didn't inform ah gwee. And there's also time where ah gwee mix up the booking and the gal also never check with him and follow other without booking into the room. There's also gals that do double booking without letting them know.

That's why, nowadays I book directly with my regular. And I like to choice the opening hours slot. I normally inform them my arrival 15mins prior to booking timing. This way my booking confirm secured, the advantage of this slot is the gal still fresh, easily get into the mood.

Not siding anyone, just sharing my experience of this house. I got worst experience from other house. Gal working but tell you not working, pass sarcastic remarks & many more.

[naan1974]

Actually, regardless booking thru okt or wl is the same.
These to them are just indication of intent and not confirmation. So if anyone pop up before your allocated
Slot, the WL will accept and expect you to wait for her next availablity. Neither the okt nor the wl are willing to reject a ready walkin customer over a scheduled appointment because there are cases where the customer called last min to cancel or postphone their appt, resulting in lost of revenue on both customers for okt and wl. Thus Its always cash on hand over forecasted biz. Those joints with min ethics will either reject/hold walkin customer within 15 mins to any appointment or only accept a 30min job.To see your prior booked wl walkin with another customer really sucks though. Again, its all down to the SOP of each joint. 54a doesnt allow any hijack over schedule appt unless customer no show more than 10 min after schedule appt.