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#1
27-01-2014, 09:50 AM
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HSBC going down...withdraw all your money!
An honorable member of the Coffee Shop Has Just Posted the Following:
Signs that it is running out of money! Quote: High street bank HSBC has refused to let some customers withdraw large sums of cash over the counter unless they can prove why they need it, reports say. Listeners to BBC Radio 4's Moneybox programme have reported branches demanding evidence before allowing customers to withdraw sums ranging from £5,000 to £10,000. One listener, Stephen Cotton was refused £7,000 from his account, which he wanted to use to pay back a loan to his mother. He told the BBC: "When we presented them with the withdrawal slip, they declined to give us the money because we could not provide them with a satisfactory explanation for what the money was for. They wanted a letter from the person involved." The bank has admitted it made a change to its policy in November without informing customers. But they say they didn't have to tell anyone about the new rules as they didn't constitute a change to the bank account's terms and conditions. They also admit they may not have communicated the rules properly to members of staff. In a statement, the bank said: "We ask our customers about the purpose of large cash withdrawals when they are unusual and out of keeping with the normal running of their account. "Since last November, in some instances we may have also asked these customers to show us evidence of what the cash is required for. "The reason being we have an obligation to protect our customers, and to minimise the opportunity for financial crime. "However, following feedback, we are immediately updating guidance to our customer facing staff to reiterate that it is not mandatory for customers to provide documentary evidence for large cash withdrawals, and on its own, failure to show evidence is not a reason to refuse a withdrawal. "We are writing to apologise to any customer who has been given incorrect information and inconvenienced." http://www.mirror.co.uk/news/uk-news...opping-3060457 Click here to view the whole thread at www.sammyboy.com. 
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